business or service...

San Antonio

Staples

3.9

• (1 reviews)

4320 Broadway Front 3 Street, New York, New York 10033

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Overview

Chain retailer offering brand-name electronics & print services, plus office supplies & furniture.

Features

NFC mobile payments

Wi-Fi

Onsite services

Credit cards

Checks

Wheelchair accessible parking lot

In-store shopping

In-store pickup

Electronics

Ink cartridges

Quick visit

Curbside pickup

Same-day delivery

Debit cards

Batteries

Delivery

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Reviews

All our ratings are from genuine customers

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3.9

1 reviews

Overall

3.9

Quality

3.1

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

3.9

The location of Staples at 4320 Broadway Front 3 Street, New York City, is a convenient one-stop shop for various needs, including electronics, print services, office supplies, and furniture. The store has a wide range of products and offers services such as same-day delivery, onsite services, in-store shopping, and in-store pickup. The staff is generally friendly and helpful, with some associates going above and beyond to provide excellent customer service.However, the store's quality of service can be inconsistent, with some customers experiencing long wait times, poor customer service, and difficulties with online orders. The pricing of some products, particularly printing services, is higher than expected.One notable issue is the inconsistent customer service, with some employees being unfriendly, unhelpful, or even rude to customers. This can be frustrating and disappointing, especially when customers are trying to resolve an issue or complete a task.Overall, the store's location, variety of products, and services make it a convenient option for many customers. However, the inconsistent customer service and high pricing of some products may deter some customers from returning.To improve, the store could focus on providing consistent, high-quality customer service, training employees to be more patient and helpful, and adjusting pricing to be more competitive. Additionally, the store could consider implementing separate areas for online order pickup and improving communication with customers regarding wait times and availability of products.Issue: Inconsistent customer service.