The business has an impressive rating of 4.3 based on third-party reviews. This suggests that customers are generally satisfied with their experience at the store. However, upon closer examination, some issues arise. For instance, only a quarter of the reviews are 1-star ratings, indicating that a significant portion of customers have had a less-than-ideal experience. It is worth noting that the store's online review is well-managed, with many customers praising the helpful and knowledgeable staff. However, some reviewers have expressed dissatisfaction with the store's customer service and technical issues with the copy and print center. Specifically, a reviewer mentioned a poor experience with a staff member who was rude and blamed customers for malfunctioning copiers. Another reviewer described a similar experience with a long wait time and a lack of assistance from staff. A few reviewers have also noted that the store's prices have increased, which may be a contributing factor to some customers' dissatisfaction.