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San Antonio

Staples

4.0

• (1 reviews)

280 NJ-17 Street 197, East Rutherford, New Jersey 07073

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Overview

Chain retailer offering brand-name electronics & print services, plus office supplies & furniture.

Features

NFC mobile payments

Wi-Fi

Onsite services

Credit cards

Checks

Wheelchair accessible parking lot

In-store shopping

In-store pickup

Electronics

Ink cartridges

Quick visit

Curbside pickup

On-site parking

Same-day delivery

Debit cards

Batteries

Delivery

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Quality

4.0

Pricing

4.2

Innovativeness

4.1

Overall

4.0

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

The Staples East Rutherford location offers a wide range of products and services, including electronics, office supplies, and printing services. The store has a clean and organized layout, making it easy to find what you need. The staff is generally helpful and knowledgeable, with some associates going above and beyond to assist customers.Some customers have reported excellent service from specific employees, such as Scott, Carolina, and Lupe, who have been described as patient, kind, and willing to help with complex printing needs. However, a few customers have experienced long wait times, poor customer service, and unprofessional behavior from some staff members.Pricing at this Staples location is generally competitive, with some customers finding good deals on electronics and office supplies. However, there have been some issues with prices being higher than expected, and some customers have reported being misinformed about promotions and discounts.In terms of innovativeness, this Staples location offers a range of services, including same-day delivery, on-site services, and curbside pickup. However, some customers have suggested that the store could benefit from more modern and efficient services, such as self-service kiosks and mobile checkout options.Overall, the Staples East Rutherford location is a solid choice for customers looking for a wide range of products and services. While there have been some issues with customer service and pricing, the store has a lot to offer in terms of quality and innovativeness.One area for improvement is the handling of customer complaints and issues. Some customers have reported being ignored or dismissed by staff members, and there have been instances of unprofessional behavior from some employees. This can be a major turn-off for customers and can damage the reputation of the store.In addition, some customers have suggested that the store could benefit from more transparent pricing and clearer communication about promotions and discounts. This could help to build trust with customers and make the shopping experience more enjoyable.Overall, with a few tweaks to customer service and pricing, the Staples East Rutherford location has the potential to be an even better shopping experience for customers.