business or service...

San Antonio

Staples

3.9

• (1 reviews)

767 Broadway Street, New York, New York 10003

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Overview

Chain retailer offering brand-name electronics & print services, plus office supplies & furniture.

Features

NFC mobile payments

Wi-Fi

Onsite services

Credit cards

Checks

In-store shopping

In-store pickup

Electronics

Ink cartridges

Quick visit

Curbside pickup

Same-day delivery

Debit cards

Batteries

Delivery

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Reviews

All our ratings are from genuine customers

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3.9

1 reviews

Overall

3.9

Quality

3.8

Pricing

4.9

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

3.9

This store provides a variety of services, including printing, office supplies, and electronics. The staff is generally friendly and helpful, with some associates going above and beyond to provide excellent service. Many customers have praised the store's helpful and knowledgeable staff, including the print and marketing area team, which is particularly appreciated by those needing assistance with complex printing jobs.The store's inventory is also a major plus, with a wide selection of office supplies, furniture, and electronics. Customers appreciate the convenience of being able to find what they need in one place. However, some customers have noted that the store's hours of operation can be a bit confusing, with some reporting that the online hours do not match the hours posted on the store's door.Despite some minor issues, the store's overall atmosphere is welcoming and accommodating. Customers appreciate the store's commitment to customer service and its willingness to go the extra mile to meet their needs. However, some customers have reported encountering managers who are less than helpful, which can be a drawback.The store's pricing is generally competitive, with many customers appreciating the value they get for their money. However, some customers have noted that the store's prices can be higher than those of online retailers, which may be a consideration for price-conscious shoppers.Overall, this store is a great resource for those in need of office supplies, printing services, and electronics. While it may not be perfect, the store's friendly staff and wide selection of products make it a valuable destination for many customers.As for potential areas for improvement, it's worth noting that some customers have reported issues with the store's payment systems, including difficulties with NFC mobile payments and debit cards. Additionally, some customers have noted that the store's recycling program is not as comprehensive as they would like, with some items not being accepted for recycling.One potential issue that stood out in the reviews was the lack of clear communication between staff and customers. Some customers reported feeling frustrated when they were not provided with clear information about the store's hours, prices, or services, which can lead to misunderstandings and disappointment.