This coffeehouse chain is a popular spot for those looking for a taste of Seattle in San Antonio. The trendy and casual atmosphere makes it a great place to work on a laptop or hang out with friends. The menu offers a variety of small plates, quick bites, and prepared foods, in addition to their signature coffee and desserts. However, some customers have experienced rude service from baristas, who seem to be uninformed about the store's policies. A customer's complaint about receiving a sarcastic response when asking for a cup discount and being told "I don't know how" to process it is concerning. This incident, combined with another customer's issue with getting their order wrong and being met with an eye roll, suggests that the staff may not be well-trained or customer-centric.On the other hand, some customers have had excellent experiences at this location. A satisfied customer praised the staff, saying they "work hard" and that a particular barista, Joshua, is "the best." This positive feedback is encouraging, but it's clear that the quality of service can vary greatly depending on who you interact with.The location offers free street and parking lot parking, making it convenient for customers. However, the store's hours are limited, with long gaps on weekdays, which may not be ideal for those looking to grab a coffee or meal during these times.One highlight of this coffeehouse is its great tea selection and coffee. The atmosphere is also popular for solo dining and breakfast. Despite some issues with service, this location is still a solid choice for those looking for a reliable coffee shop in San Antonio.