This business has a strong reputation among pet owners, with a majority of positive reviews and a high overall rating. The business is known for its quality services, with many reviewers praising the groomers' skills and attention to detail. However, some reviewers have mentioned issues with the owner's communication and customer service, which may have affected their overall experience. Pricing seems to be competitive, with many reviewers mentioning that they were happy with the value they received. The business is also innovative in its approach to pet grooming, with some reviewers praising the use of high-quality products and the attention to their pets' specific needs.The business has a wheelchair-accessible seating area, restroom, and parking lot, making it a welcoming space for customers with mobility issues. The business offers on-site services and accepts debit and credit cards as payment.While some reviewers have mentioned issues with the owner's behavior, it's clear that the business has a strong team of groomers who are dedicated to providing excellent care for pets. With some minor improvements to customer service, this business has the potential to provide an exceptional experience for pet owners.It's worth noting that there's a potential issue with the business's customer service, specifically with the owner's behavior. Some reviewers have mentioned that the owner was defensive and rude when they had issues or concerns. This could be a major turn-off for potential customers, and the business may need to work on improving its customer service to resolve this issue.