This beauty salon has had its ups and downs. With an overall rating of 2.8, it's clear that there are some issues to be addressed. While some customers have had good experiences with the stylists, others have been left feeling disappointed and overcharged.The quality of service seems to be inconsistent, with some customers reporting excellent results and others being left with minimal changes and excessive prices. The price point of $151 for a full head of highlights is particularly high, and some customers have felt ripped off.The lack of transparency in pricing is also a concern, with some customers feeling that they were not given clear information about the costs before services were rendered.The salon has made some efforts to improve since a change in management, but it seems that more work needs to be done to regain customer trust.One major issue is the salon's punctuality, with some customers reporting that they were not open when they said they would be, or that they failed to show up for appointments. This is a major concern, as it shows a lack of respect for customers' time.Overall, this salon has potential, but it needs to work on improving its quality of service, transparency in pricing, and punctuality to win back customer trust.