It is difficult to describe the experience with this Real Estate Agency in a positive way. The agency has several issues that make it hard to achieve goals. Many clients reported problems with customer service. Some said that the agency was unable to help them with their concerns. They also stated that it is hard to get in touch with the agency's staff. There are several comments about difficulty with listings, and the staff's failure to honor promises. Several clients reported issues with unauthorized charges on their credit cards. There are many complaints about the lack of free listings and the need to pay extra for various services. This creates frustration and can make it difficult to use the agency's services. In contrast, a few clients had good experiences with the agency's staff. They said that the staff was friendly and helpful. Unfortunately, these positive comments are outweighed by the many negative comments. As a result, the overall experience with this agency is negative. One issue that is worth mentioning is the difficulty in getting in touch with the agency's staff. Clients have reported that it is hard to reach the staff by phone or email, and that their concerns are often ignored. This makes it hard for clients to get the help they need and can lead to frustration.