The business has an overall score of 3.5 out of 5. The quality of the food and services is a major concern, with a score of 3.3. While the pricing is reasonable, with a score of 4.4, it's not the main focus of the business. The innovativeness of the business is somewhat lacking, with a score of 4.1.The business is a casual counter-serve chain for build-your-own sandwiches and salads, with health-conscious options. The location has a free parking lot and street parking, making it easily accessible. The staff is generally friendly, but some customers have reported issues with customer service.Some customers have complained about incorrect orders, long wait times, and unfriendly staff. On the other hand, some customers have praised the business for its fresh food, quick service, and friendly staff. The business has a wide range of options for customers with dietary restrictions, including vegetarian and vegan options.The business is a good option for customers looking for a quick and healthy meal, but may not be the best choice for customers who are looking for a more personalized experience. The business has a lot of potential, but needs to work on improving its customer service and quality of food.One of the main issues with the business is the inconsistent quality of food. Some customers have reported receiving sandwiches with missing toppings or incorrect orders. This is a major concern, as it can affect the customer's overall experience and make them less likely to return.Another issue with the business is the long wait times. Some customers have reported waiting for 20-30 minutes for their orders, which can be frustrating. This is likely due to the business being understaffed or having too many customers at once.Despite these issues, the business has a lot of positive reviews and is a popular choice for customers in the area. With some improvements to customer service and quality of food, the business could become an even more successful and popular choice for customers.