The business is consistently rated highly, with a 4.7 overall score. Clients are extremely satisfied with the quality of services, with a score of 4.8 out of 5. Pricing is also commended, with a perfect 5.0 score. The team of professionals working at Sugar & Lash is skilled, knowledgeable, and caring. The atmosphere of the place is warm and welcoming. Clients appreciate the attention to detail and the time the staff takes to make sure they are comfortable and satisfied with the services. The location is easily accessible, with a wheelchair-accessible entrance, parking lot, and restroom. It is open at convenient hours, making it easy for clients to schedule appointments. The business accepts various payment methods, including NFC mobile payments, debit cards, credit cards, and checks. The business is proud to be a women-owned enterprise and is clearly committed to providing high-quality services to its clients. The team is responsive to feedback and willing to make adjustments to ensure the client's satisfaction. However, it's worth noting that one client reported a negative experience due to what they perceived as a rude staff member and being refused service after expressing frustration with a difficult appointment. However, the business owner's response suggests that there may be some misunderstanding about the events that occurred.