This used car dealership seems to be a decent option for those in need of a reliable vehicle. The location is easy to find, with a clear address and working hours that are convenient for most people. They accept various forms of payment, including credit cards and NFC mobile payments, which is a plus.The staff seems to be friendly and helpful, with some reviewers mentioning good service and professional behavior. However, there was one instance where a customer had a poor experience due to a misunderstanding about credit card transactions. The owner's response seemed to be defensive and dismissive, which is not ideal for customer service.The pricing of their services seems to be reasonable, with some reviewers mentioning that they took care of registration and inspection quickly. However, one reviewer noted that they paid $110 to renew their plates, which might be a bit steep.Unfortunately, there is not enough information to determine the innovativeness of this business.One area that needs improvement is the customer service training, as evident from the one poor experience mentioned. A more empathetic and understanding approach would go a long way in building trust with customers.Overall, this used car dealership is a decent option, but it's essential to be aware of the potential for variable customer service.