This upscale chain is known for its crystal jewelry, watches, Christmas ornaments, and home accents. The store has a wide selection of beautiful items, with something for everyone. The staff is generally friendly and helpful, although there have been some reports of rudeness from certain employees.The store's prices are competitive with other upscale retailers, and the quality of the products is high. However, some customers have reported issues with returns and exchanges, with staff members being resistant to processing returns or trying to sell them more items.One issue that has been highlighted is the occasional rudeness of some staff members, which can be off-putting for customers. Despite this, the store's overall reputation is positive, with many customers praising the helpfulness of the staff and the quality of the products.The store's hours of operation are convenient, with extended hours on Fridays and Saturdays. The location is also wheelchair accessible, with a parking lot and entrance that are suitable for visitors with mobility issues.Overall, this store is a good option for those looking for high-quality crystal jewelry and other upscale items. However, customers should be prepared for the possibility of encountering rude staff members.