San Antonio
Tanya Rackley, MD
14.09
14.09
Overview
Imperial Calcasieu Surgical Center is an outpatient ambulatory surgery center in Lake Charles, Louisiana.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Overall
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The pediatrician's office is generally well-regarded, with many satisfied patients who appreciate the doctor's bedside manner and willingness to listen to their concerns. However, there are some issues with the quality of care, particularly with diagnosing complex medical conditions. Some patients have reported feeling rushed or dismissed by the doctor, which can be frustrating and unsettling.The office appears to be clean and well-maintained, with a friendly and helpful staff. However, there have been some issues with billing and communication, which can be confusing and frustrating for patients.One major issue that stands out is the difficulty in getting appointments, particularly when children are sick or need to be seen urgently. This can be a major inconvenience for families who are already stressed and worried about their child's health.Overall, while the pediatrician's office has many strengths, there are also some areas that need improvement. With a bit more attention to quality of care and communication, this office could be a truly excellent choice for families in the area.Some of the standout features of this office include the doctor's kind and patient approach, as well as her willingness to take the time to explain things to patients and answer their questions. However, some patients have reported feeling uncomfortable or dismissed by the doctor, which can be a major concern.The office's policies and procedures seem to be in place to help manage the flow of patients and appointments, but they can sometimes feel inflexible or uncaring. For example, some patients have reported being told to go to urgent care for certain issues, which can be inconvenient and expensive.Despite these issues, many patients have reported feeling confident in the doctor's abilities and have recommended her to friends and family. With a bit more attention to quality of care and communication, this office could be a truly excellent choice for families in the area.The office's hours of operation are relatively standard, with weekday appointments available from 8am to 5pm. However, some patients have reported difficulty getting appointments outside of these hours, particularly when children are sick or need to be seen urgently.The office's location is convenient for many families in the area, with plenty of parking and a welcoming atmosphere. However, some patients have reported feeling uncomfortable or anxious about waiting in the waiting room or dealing with the front office staff.Overall, while this pediatrician's office has many strengths, there are also some areas that need improvement. With a bit more attention to quality of care and communication, this office could be a truly excellent choice for families in the area.
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