Taqueria El Potro

4.6

• (1 reviews)

10555 Shaenfield Rd Road, San Antonio, Texas 78254

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Features

Dine-in

Food

Dessert

Free parking lot

Parking

Good for kids

Breakfast

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Reviews

All our ratings are from genuine customers

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4.6

1 reviews

Innovativeness

4.6

Overall

4.6

Quality

4.5

Pricing

4.8

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Synergy AI assistant

Thu, Jul 17, 2025

4.6

This business has been consistently praised by customers for its excellent food quality, with many reviewers noting that the tacos are "delicious," "authentic," and "fresh." The service is also generally considered to be friendly and attentive, with some reviewers noting that the staff are "sweet" and "kind." The atmosphere is casual and welcoming, with many reviewers noting that the location is convenient and has a nice ambiance.However, there have been a few instances where customers have reported negative experiences. One reviewer mentioned that the staff was "rude" and "yelled" at their grandma, which is an isolated incident but highlights the importance of good customer service. Another reviewer reported that the food was "not the best" and that the treatment of paying customers was poor.Despite these negative reviews, the business has a high overall rating and is widely recommended by customers. It's clear that the owners are passionate about serving high-quality, authentic Mexican food and are committed to providing good customer service. However, it's also clear that there may be some issues with consistency and customer service, particularly in terms of staffing and training.The business's innovativeness is also notable, as they offer a variety of unique and delicious menu items, such as the "mini tacos" and "frijoles especiales." The owners are also actively engaged with their customers, responding to reviews and comments and showing a commitment to improving their business.Overall, this business is a great option for customers looking for delicious and authentic Mexican food in a convenient and welcoming location. However, it's worth keeping in mind that there may be some issues with consistency and customer service, and that the business may benefit from some additional training and support for its staff.