San Antonio
Texas Farm Bureau Insurance Company
10.31
10.31
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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This business location, offering life insurance services, has left a mixed impression on clients. The office is wheelchair accessible, which is a plus. However, there are several red flags that should be taken into consideration. First and foremost, there have been numerous complaints about poor customer service, with clients feeling unwelcome or ignored. It's also concerning that some people reported being overcharged or lied to by sales representatives. Furthermore, the company seems to be slow to respond to claims, leading to frustration and mistrust. The only positive aspect is the relatively affordable pricing of their services. Overall, while the location may have some advantages, the overall experience is marred by these significant issues. The company's refusal to pay out on claims and the rudeness of its staff are not to be ignored. While they have a wheelchair accessible parking lot, this is not enough to make up for the many problems that have been reported.
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