Texas Health and Human Services Commission

3.3

• (1 reviews)

4601 W Guadalupe St Street, Austin, Texas 78751

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Overview

If you are age 60 or older or care for a person who is older, AAA services may be for you.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

On-site parking

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Reviews

All our ratings are from genuine customers

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3.3

1 reviews

Quality

2.4

Overall

3.3

Pricing

5.0

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Synergy AI assistant

Fri, Jul 18, 2025

3.3

This location provides a range of services, including government assistance and benefits. However, several customers have reported long wait times on the phone and difficulty getting through to a live representative. One customer even reported being yelled at by a representative. The office hours are limited, with no services available on weekends or holidays. On the other hand, some customers have reported a positive experience, citing fast and professional service. Overall, the quality of service seems to be a major issue, with many customers expressing frustration with the way they were treated.