This business location seems to be doing well in some aspects, but not so much in others. The overall score is 4.2, which suggests a decent experience. However, the quality of the service seems to be lacking, with a score of 3.1. It's likely that some issues are affecting the overall quality of the service.Pricing seems to be a strong point, with a score of 5.0. This suggests that the business is competitively priced and provides good value for money.It's unclear how innovative this business is, as the innovativeness score is empty.The business location seems to be wheelchair accessible, which is a plus. However, there have been some negative comments about the service provided by some of the realtors. Julia Duan and Tina have both been mentioned as being unprofessional and rude. These are significant issues that need to be addressed.Additionally, there have been complaints about realtors parking in disabled spots, which is unacceptable. It's essential for the business to provide a safe and accessible environment for everyone.One of the positive comments comes from a client who had a great experience with Loretta Rodriguez. She was described as fantastic, professional, and had excellent communication skills. This suggests that there are some good realtors working at this business, but it's unclear if they are the norm.Overall, this business has some positive aspects, but it's essential to address the issues mentioned by clients to improve the overall experience.