This place is a great spot for kids and tourists alike, with wheelchair-accessible parking and entrance. Visitors can plan ahead and get tickets in advance, making the experience even smoother. The staff is incredibly friendly and welcoming, with some visitors mentioning that they received exceptional service from specific staff members. The process is generally quick and easy, with most visitors not experiencing any wait time. While some people found the service to be 100% satisfactory, there was one visitor who had a disappointing experience with a long wait time. Despite this, the overall atmosphere is clean and welcoming. The service is fantastic, with staff being very patient and explaining things clearly. Some visitors even mentioned that they would definitely return to this particular Tax Back location. It's a great option for international shoppers looking to receive sales tax refunds in Texas.