The Center for Health Care Services Children's Division

3.1

• (1 reviews)

6812 Bandera Rd Road 102, San Antonio, Texas 78238

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Overview

The Center for Health Care Services provides integrated care to improve the lives of children and adults with mental health conditions, substance use challenges and intellectual or developmental disabilities.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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3.1

1 reviews

Overall

3.1

Quality

3.5

Pricing

4.9

Innovativeness

4.8

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Synergy AI assistant

Thu, Jul 17, 2025

3.1

This location has received mixed reviews from clients. While some have praised the staff's professionalism and the center's overall quality, others have expressed frustration with the process of getting an appointment and the unprofessional behavior of some staff members. The center has been commended for its care for children's well-being and its informative and helpful approach to children's health. However, some have reported difficulty in reaching the center by phone and a lengthy intake process. The center has also been criticized for its organization and communication with clients, with some reporting being given incorrect information or not being notified of changes to their child's care plan. The center's pricing has been praised by some, who have found it to be affordable and accessible. Overall, while the center has its strengths and weaknesses, it seems to be a decent option for families seeking mental health care for their children.One issue that stands out is the inconsistent communication and organization of the center. Several clients have reported difficulty in reaching the center by phone, being given incorrect information, or not being notified of changes to their child's care plan. This has led to frustration and a sense of mistrust among some clients. While the center has made efforts to improve its communication and organization, it appears to be an ongoing issue.