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The Children's Place

3.9

• (1 reviews)

135 Yorktown Shopping Center Street, Lombard, Illinois 60148

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Overview

Upbeat retail chain carrying a range of trendy clothing, accessories & footwear for babies & kids.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Quick visit

Checks

In-store pickup

In-store shopping

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Reviews

All our ratings are from genuine customers

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3.9

1 reviews

Overall

3.9

Innovativeness

4.4

Quality

4.1

Pricing

5.0

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Synergy AI assistant

Thu, Jul 17, 2025

3.9

The store has a strong presence at the Yorktown Shopping Center Street in Lombard City. The retail chain is upbeat and trendy, catering to babies and kids with a range of clothing, accessories, and footwear. The staff is generally friendly and helpful, with several customers praising employees like Avery, Kim, and Jackie for their excellent customer service.One of the notable aspects of the store is its cleanliness and organization. Customers appreciate the tidy and well-stocked shelves, making it easy to find what they need. The store's commitment to quality is evident, with customers praising the variety of trendy and fashionable items available.Pricing is another strength of the store, with customers noting that the prices are good for kids' clothes. However, the store's return policy has been a point of contention for some customers, with a few mentioning difficulties with returns and exchanges.In terms of innovativeness, the store appears to be keeping up with the times, with customers able to use NFC mobile payments and enjoy in-store shopping and pickup options. However, some customers have reported issues with the staff's professionalism and laziness, which is a concerning aspect.Overall, the store seems to be doing well, with a strong reputation for quality and pricing. However, there are some areas for improvement, particularly with regards to staff behavior and the return policy.The cleanliness and organization of the store are definite strengths, making it a pleasant shopping experience for customers. However, the store's location at the Yorktown Shopping Center Street is relatively quiet, with a few customers mentioning that the store was empty when they visited.It is worth noting that the store has a wheelchair-accessible parking lot and entrance, making it accessible to customers with mobility issues. However, the store's return policy has been a point of contention for some customers, with a few mentioning difficulties with returns and exchanges.The store's commitment to customer service is evident, with several customers praising the staff for their helpfulness and friendliness. However, there are some customers who have reported issues with the staff's professionalism and laziness, which is a concerning aspect.In conclusion, the store seems to be doing well, with a strong reputation for quality and pricing. However, there are some areas for improvement, particularly with regards to staff behavior and the return policy. With a few tweaks, the store could become an even more enjoyable and convenient shopping experience for customers.