The hotel has a great location near the Riverwalk, which is a big plus for its guests. The staff is very friendly and helpful, making sure everyone has a comfortable stay. Some of the guests mentioned that the units are absolutely spotless and have everything they need for a pleasant stay. The property is also great for families, as it has kid-friendly amenities and a quiet atmosphere.The staff's attention to detail and willingness to go above and beyond is notable, with guests mentioning personalized service and staff members like Jerrod and Lauren who made a lasting impression. However, some guests have experienced issues with parking, as there is no parking available on-site and guests have to walk to a paid garage.Overall, the hotel seems to be a great choice for those looking for a luxurious and comfortable stay in San Antonio, but it may not be the best option for those with mobility issues or those who need on-site parking.