This business location offers a welcoming atmosphere for its customers. The staff is attentive and patient, making sure clients feel comfortable and at ease. The shop's cleanliness is noticeable, and the facilities are well-maintained. Wheelchair-accessible restrooms and parking lot are a great feature, making it easier for people with mobility issues to access the services. The business proudly identifies as women-owned and Black-owned, adding to its charm. Unfortunately, the lack of quality control is apparent, as some clients have reported receiving subpar services. The staff's professionalism and friendliness make up for this issue, but it's something the business should work on to improve overall satisfaction. Overall, this is a great spot for a haircut, with a friendly and knowledgeable staff, although there is room for improvement in terms of quality control.