The Pool House, Ltd.

3.2

• (1 reviews)

4171 Sleepy Hollow St Street, San Antonio, Texas 78230

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3.2

1 reviews

Overall

3.2

Quality

3.1

Pricing

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

3.2

This pool service location, operated by The Pool House, Ltd., has received a mixed response from customers. While some have praised the friendly service and affordable prices, others have expressed frustration with inconsistent quality and poor communication.The location's working hours appear to be limited, with a consistent schedule of 09:00 - 17:00 from Monday to Friday. However, it is unclear if the location is still operational, as some customers have reported finding it shuttered and Polaris and Google showing it as open.Quality is a concern, with several customers reporting issues with service and repairs. Some have experienced problems with gate safety, with one customer's dog escaping from the premises. In addition, some customers have reported difficulty in getting a response from the service team, with one customer waiting for three weeks to receive a call back.Pricing is a strength, with many customers praising the affordable rates. However, some have noted that the service may not be as comprehensive as they had hoped, with one customer feeling that the team was more focused on selling chemicals than providing a thorough service.Overall, while this location has some strengths, it also has significant areas for improvement. The biggest issue is the inconsistent quality of service, which has led to frustration for several customers.