The business seems to have a great reputation, with an overall score of 4.5 out of 5. The high quality of services is evident, with a score of 4.1. However, the pricing may not be competitive, with a score of 3.5. The business also scores high in innovativeness, with a score of 4.8. The variety of experienced and well-trained techniques used by the therapists, such as Rob, is impressive. The business also seems to prioritize the comfort and relaxation of its clients, with a serene and peaceful atmosphere. The use of essential oils and aromatherapy adds to the calming ambiance.One notable issue is the discrepancy in pricing and the actual time spent on the massage, as seen in the review where a client was charged $3 extra for a service fee and only received 20 minutes of massage out of the scheduled 30 minutes. The business is wheelchair accessible, has a gender-neutral restroom, and offers appointment-only sessions. The owner is responsive to feedback and seems to value his clients' opinions. Overall, the business seems to be a great option for those seeking a relaxing and rejuvenating massage experience.