The Rim Nails & Spa

4.0

• (1 reviews)

18427 Rim Dr Drive 105, San Antonio, Texas 78257

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Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Wi-Fi

Appointments recommended

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Overall

4.0

Quality

4.0

Pricing

4.8

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

The experience at The Rim Nails & Spa is generally average, with some notable highs and lows. The nail technicians and staff are often friendly and welcoming, with some, like Cathy and Mindy, receiving high praise for their exceptional work. They are known for their attention to detail and ability to create beautiful nail designs.However, some customers have reported issues with the quality of service, citing things like uneven or rough nail shapes, poorly applied nail polish, and neglect of cuticle care. These problems can be frustrating, especially when customers have paid a premium for their services.One major issue that has been consistently reported is the difficulty in getting appointments, with some customers waiting long periods of time or being told that their preferred technician is unavailable. This can be particularly frustrating for customers who have come to rely on a specific technician or style.Prices at The Rim Nails & Spa are generally reasonable, with most services falling in the mid-to-high range for the San Antonio area. However, some customers have reported feeling nickel-and-dimed for additional services or products, which can be annoying.In terms of innovativeness, The Rim Nails & Spa has a solid selection of traditional services, including manicures, pedicures, and nail extensions. However, it appears that they may not be at the forefront of new trends or techniques, which could be a drawback for customers looking for the latest and greatest in nail care.Overall, The Rim Nails & Spa is a decent option for those looking for a quick and relatively affordable nail service. However, customers should be aware of the potential for inconsistent quality and long wait times, and be prepared to communicate their needs and expectations clearly to their technician.