San Antonio
The Rio at Mission Trails
Overview
Our residents enjoy the best quality nursing home and rehab care in San Antonio, TX. Our home specializes in ventilator care, high acuity cases, and tracheostomy care.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
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Overall
Quality
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The facility, The Rio at Mission Trails, is located at Building 6211, S New Braunfels Ave Avenue, San Antonio City. The address is easily accessible and located near other facilities. This is a good point to start with as the address is easy to locate.The staff is very attentive and caring towards the patients and their families. One of the clients mentioned that the staff was very helpful and made them feel welcome when they dropped off a patient. This is a great aspect of the facility as the staff's attitude and behavior can greatly impact the patients' experience.The facility has a wheelchair accessible seating, restroom, parking lot, and entrance, making it easily accessible for people with disabilities. This is a great feature as it allows people with disabilities to navigate the facility with ease.The facility has a wide range of activities and services available for the patients, including physical therapy, occupational therapy, and speech therapy. The staff is knowledgeable and caring, and they take the time to explain everything to the patients and their families.However, some of the clients have reported issues with the facility, including inadequate staffing, neglect, and poor care. One of the clients reported that their mother was left naked and unattended in her room, and another client reported that their father was not given his medication on time. These are serious concerns and need to be addressed.One of the clients reported that the facility has a strong sense of community, with the residents and staff all working together to create a positive and supportive environment. This is a great aspect of the facility as a sense of community can greatly impact the patients' experience.The facility has a rating of 4.4 out of 5 stars based on 100 reviews, with 87% of the reviews being 5-star reviews. This is a good rating, but it's not perfect. The facility has received several complaints about the care and attention given to the patients.Overall, The Rio at Mission Trails is a facility that has both its strengths and weaknesses. While it has a caring and attentive staff, adequate facilities, and a wide range of activities and services, it has also received complaints about inadequate staffing, neglect, and poor care. It's essential to take these concerns seriously and address them to ensure that the patients receive the best possible care.
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Categories
Medical Service
Nurses
Nursing home
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