San Antonio
The Row Apartments
Overview
We offer spacious one and two bedroom apartment homes for rent in San Antonio, TX. This pet-friendly community provides barbecue grills, a shimmering swimming pool, and a fitness center. The Row Apartments includes a bark park.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Swimming pool
Outdoor Space
Photos & videos
Submit a review
Overall
Quality
Pricing
Innovativeness
Submit a review
The reviewed business is an apartment rental location, known as The Row Apartments, located on University Row Street in San Antonio City. The business has a decent overall rating, but with some notable issues. The quality of the location is mediocre, with some residents experiencing problems with maintenance and customer service. The pricing seems to be a bit higher than expected, given the quality of the apartments. The innovativeness of the business is somewhat lacking, as some residents have reported feeling like they are being taken advantage of with unnecessary fees and charges.The business has a 3.9-star rating on third-party review platforms, but this is largely skewed by the overwhelmingly positive reviews from satisfied customers. However, upon closer examination, it appears that many of these reviews are from customers who have had a relatively trouble-free experience, while others have had significant issues.One of the most significant issues with The Row Apartments is the lack of accountability and responsiveness from the management team. Many residents have reported difficulty in getting in touch with the management team, and some have even experienced issues with maintenance and repairs. This lack of communication and accountability has led to frustration and mistrust among some residents.Additionally, some residents have reported feeling like they are being taken advantage of with unnecessary fees and charges. For example, one resident reported being charged $300 for a cleaning fee, despite the fact that they had left the apartment in good condition. Another resident reported being charged for rent on a unit that was still under construction, despite being told that they would be able to move in immediately.Despite these issues, The Row Apartments does have some positive qualities. The location is convenient, with easy access to shopping centers and restaurants. The apartments themselves are spacious and modern, with high-quality finishes. However, it is unclear whether these positives outweigh the significant issues that some residents have experienced.Overall, The Row Apartments is a decent but not outstanding location. While some residents have had a positive experience, others have been frustrated by the lack of accountability and responsiveness from the management team. Potential residents should be aware of these issues before making a decision.
Own this business?
Hours
Open Now
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Real Estate
Apartment Rental
Apartment complex
Contact business
1