business or service...

San Antonio

The UPS Store

4.1

• (1 reviews)

14080 Nacogdoches Rd Road, San Antonio, Texas 78247

12.05

14080 Nacogdoches Rd Road, San Antonio, Texas 78247

12.05

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Directions

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Overview

Store offering shipping, packaging, printing & other services, plus office supplies.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Overall

4.1

Quality

3.1

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.1

This business location has a good overall score, with some areas that need improvement. The quality of service seems to be inconsistent, which is a concern. However, the pricing is competitive, and the staff is innovative and willing to go the extra mile to help customers. The store is well-located and offers a wide range of services, making it a convenient one-stop shop for many people.Despite some negative reviews, the staff at this location seems to be generally friendly and helpful. Many customers have praised the staff for their excellent customer service, and some have even gone out of their way to compliment specific employees, such as Zoe and Jenny. However, there have been some issues with staff behavior, including rudeness and unprofessionalism, which is unacceptable.The store is wheelchair accessible, and the staff is happy to help customers with their needs. However, some customers have complained about the computer in the lobby being broken, which is frustrating. The store also seems to have some issues with keeping track of packages and providing accurate information, which can be a problem for customers who are trying to send or receive packages.Overall, this business location has some strengths and weaknesses. While the staff is generally friendly and helpful, there are some issues with quality and consistency. The store could benefit from some improvements in these areas to provide a better experience for customers.Some issues to watch out for include:* Inconsistent quality of service* Rudeness and unprofessionalism from some staff members* Issues with keeping track of packages and providing accurate information* Broken computer in the lobbyIt's worth noting that some customers have had very positive experiences at this location, and the staff seems to be generally willing to go the extra mile to help customers. However, some issues need to be addressed to provide a better experience for all customers.