The UPS Store

3.7

• (1 reviews)

2222 N Alamo St Street, San Antonio, Texas 78215

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Overview

Store offering shipping, packaging, printing & other services, plus office supplies.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

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Reviews

All our ratings are from genuine customers

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3.7

1 reviews

Overall

3.7

Innovativeness

4.2

Quality

3.2

Pricing

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

3.7

This location offers a wide range of services, including shipping, packaging, printing, and office supplies. The staff is generally friendly and helpful, with many customers praising the excellent service provided by employees like Santos, who are knowledgeable and attentive to detail. The location is wheelchair accessible and has an onsite service option.However, some customers have had negative experiences, citing issues with the pricing and the quality of service. For example, one customer was charged $3 to tape a box, which they felt was excessive. Another customer was disappointed with the pricing options for shipping, which they felt were not clearly explained.The location's innovativeness is somewhat lacking, as it appears to be a standard UPS Store location with no particularly innovative or unique features.One notable issue is the inconsistent application of UPS policies, with some customers being told that they need to provide certain documents or pay for services that others are not required to pay for. This can be confusing and frustrating for customers, and may lead to negative reviews and a loss of business.Overall, this location has some strengths, but also some weaknesses that need to be addressed in order to provide a consistently high level of service to customers.