The UPS Store

4.0

• (1 reviews)

3535 N Ellison Dr Drive, San Antonio, Texas, 78251

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Overview

Store offering shipping, packaging, printing & other services, plus office supplies.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Overall

4.0

Quality

4.0

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

This store is a convenient option for various services, including shipping, packaging, printing, and office supplies. The staff is generally friendly and helpful, with some employees, like David, receiving high praise for their exceptional customer service. However, there are some issues with communication and customer service, such as one employee being rude and impatient, and another being unwilling to provide a scanned version of a document.The store has a wide range of services, but some customers have experienced issues with the accuracy of their website and hours of operation. The store is wheelchair accessible, but some customers have reported difficulties in finding the location.One customer reported a bad experience with an employee, Jerome, who was difficult and unhelpful when trying to return an item. Another customer experienced frustration with the store's hours, which were listed incorrectly on the website.On the other hand, some customers have had positive experiences with the store's staff, including David, who has been praised for his helpfulness and efficiency. The store has also been praised for its convenient location and wide range of services.To improve, the store could work on ensuring that their website and hours of operation are accurate, and that all employees are trained to provide excellent customer service.