This law firm, Thornton Firm, has a professional address at Building 100, NE Interstate 410 Loop Street, Suite 500, San Antonio City. The firm can be reached by phone at +12103425555 or through their website https://thorntonfirm.com/. They offer a range of services, including management counseling, conflict resolution & mediation, transportation litigation, and more.Unfortunately, it seems the firm is not prioritizing communication with clients. They have a poor reputation, with only one client giving a low rating of 1 star out of five. One client reported being dissatisfied with the lack of information and calls back after dealing with the firm for two years. They also expressed frustration with being asked for more money without a clear explanation.The firm has some good amenities, including a wheelchair-accessible restroom, parking lot, and entrance. However, these are not enough to outweigh the issues with communication and client service.Some areas where the firm could improve include responding to client inquiries in a timely manner and providing clear explanations for any additional fees.One major issue that needs to be addressed is the poor communication and service provided to clients. It is essential for law firms to prioritize their clients' needs and concerns.