San Antonio
Toepperwein Family Practice And Wellness Center
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Innovativeness
Overall
Pricing
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The review of the business location at Building 11355, Toepperwein Rd Road, San Antonio City is a mixed bag. While some aspects of the location are satisfactory, others are a cause for concern. Overall, the rating is 3.2 out of 5.The quality of care provided by the physicians and medical staff is generally good, with an average rating of 3.5. Many patients have reported positive experiences with their doctors, who are knowledgeable and caring. However, there are some instances where patients have reported feeling rushed or not being listened to.Pricing is another area where the location seems to excel, with an average rating of 4.1. Patients have reported being satisfied with the cost of services and have not felt nickel-and-dimed by the practice.However, the innovativeness of the location is somewhat lacking, with an average rating of 4.1. While the practice seems to be using some modern technology and methods, there are some areas where they could improve in terms of staying ahead of the curve and offering new and innovative services.One major issue that has been raised by several patients is the difficulty in getting appointments and dealing with the front desk staff. Some patients have reported having to wait long periods of time to be seen, and others have reported being hung up on or treated rudely by the front desk staff. This is a significant issue that needs to be addressed in order to improve the overall experience for patients.Another issue that has been raised is the lack of transparency and communication with patients. Some patients have reported being charged for services without being clearly informed of the costs, and others have reported not being able to get clear answers to their questions.Despite these issues, there are many positive comments about the location. Many patients have reported feeling comfortable and at ease with their doctors and medical staff, and have appreciated the care and attention they have received.In terms of the third-party ratings, the overall rating is 3.4 out of 5, with 48% of reviews being 1-star, 9% being 2-star, 6% being 3-star, 10% being 4-star, and 75% being 5-star.Overall, while the location has some strengths, it also has some significant weaknesses that need to be addressed in order to improve the overall experience for patients. With some changes to the front desk staff and communication processes, this location could potentially become one of the top-rated medical practices in the area.
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Hours
Closed
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Categories
Medical Service
Hospitals
Physicians
Medical clinic
Family practice physician
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