This location seems to be a well-established and reliable real estate business. The quality of service is consistently high, as shown by the excellent ratings from clients who have worked with them. Many reviewers praised the responsiveness and professionalism of the team, particularly Thomas Troy, who helped them purchase their first home. Unfortunately, there was one instance of poor behavior from a team member, who was driving recklessly and cut off another driver. This was the only negative review in the entire dataset, which suggests that this is an isolated incident. Overall, the business has a strong reputation and is known for providing excellent service to its clients.The business operates on a regular schedule, with fixed working hours from Monday to Friday. The location is also wheelchair accessible, which is a definite plus. The business has a co-branding agreement with Troy Realtors Inc, which may suggest a strong partnership and commitment to quality service.One potential area for improvement is to ensure that all team members are held to the same high standards of professionalism and behavior, to prevent incidents like the one described.