This business has received positive reviews from customers, who praise their quality of work, professionalism, and affordability. Many customers have noted that the staff is responsive, knowledgeable, and courteous, making the experience a pleasant one. The company has also been praised for its ability to work around clients' schedules, even on short notice. The only negative review highlighted issues with communication and reliability, which are concerning. However, the company has also demonstrated a commitment to customer satisfaction by responding promptly to negative feedback. The working hours seem to be standard for a carpet cleaning business, with regular hours on weekdays but no services on weekends. Overall, this business seems to be a reliable choice for carpet cleaning needs, with some minor issues to be addressed. The staff's communication skills are something that needs improvement, as there were some cases where customers were left waiting for extended periods without notice.