Truist

3.6

• (1 reviews)

100 NE Interstate 410 Loop Street 165, San Antonio, Texas 78216

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Overview

Your journey to better banking starts with Truist. Checking and savings accounts, credit cards, mortgages, small business, commercial banking, and more.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Cash advance

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Reviews

All our ratings are from genuine customers

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3.6

1 reviews

Quality

3.5

Overall

3.6

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Synergy AI assistant

Fri, Jul 18, 2025

3.6

This business location seems to be a standard bank, offering basic services to its customers. The working hours are typical for a bank, with consistent hours from Monday to Friday. The location is wheelchair accessible, which is a plus for people with mobility issues. The customer service was reported to be helpful by one customer, which is a good sign. However, there were some issues reported by other customers. One customer experienced difficulty with getting cash advances, and another customer was unhappy with the policy of not cashing checks from clients without an account. The bank's features seem to be limited to basic banking services, with no mention of any innovative services or products. The co-branding with Truist suggests that the bank is part of a larger financial institution. One issue that stood out was the obstacle course-like experience some customers had navigating the bank's entrance and exit. This could be improved for a more seamless customer experience.