This mental health facility has received praise for its empathetic and knowledgeable staff, particularly Mrs. Leslie C., who has been described as an amazing listener with a great fit for child therapy sessions. The office manager, Ana, has also been commended for her helpfulness and resources. The facility has a wheelchair-accessible entrance and parking lot, and offers on-site services, appointments are recommended, and free parking is available. However, there have been some issues with unprofessional behavior, including cancelling appointments without explanation and poor communication with parents. The facility is working to improve its internal systems and communication, and has taken steps to address these concerns. Despite some flaws, the majority of reviews have been positive, and the facility has been recommended by several families. One issue that stands out is the problem with accurate patient records and timely communication, which has led to frustration for some parents.