business or service...

San Antonio

Ulta Beauty

4.1

• (1 reviews)

221 Creekside Crossing Street, New Braunfels, Texas 78130

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Overview

Chain with a diverse selection of cosmetics & other beauty products, plus on-site salon services.

Features

NFC mobile payments

Wi-Fi

Onsite services

Credit cards

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

In-store pickup

Quick visit

Curbside pickup

Same-day delivery

Debit cards

Delivery

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Innovativeness

4.5

Overall

4.1

Quality

3.8

Pricing

5.0

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Synergy AI assistant

Thu, Jul 17, 2025

4.1

This location is a mixed bag, offering a diverse selection of cosmetics and on-site salon services. The pricing is competitive, with a wide range of products available. However, the quality of service can be inconsistent, with some staff members being more knowledgeable and helpful than others. Innovativeness is a strength, with the store offering a variety of unique and trendy products. However, the lack of clear labeling and organization of products can make it difficult for customers to find what they're looking for. Overall, the experience can be frustrating at times, but the staff is generally friendly and willing to help.There are several issues that can be improved upon, including the quality of service and the organization of products. The store's policies on product expiration and returns also need to be clearer. Additionally, some staff members can be pushy and aggressive in their sales tactics, which can be off-putting for customers. However, the store's commitment to customer satisfaction and its willingness to listen to feedback are strengths that can be built upon.The location's accessibility features, such as wheelchair-accessible parking and entrance, are a plus. The variety of payment options, including NFC mobile payments, debit cards, credit cards, and checks, makes it easy for customers to pay for their purchases. The store's hours of operation are also convenient, with extended hours on weekdays and weekends.Overall, this location has the potential to be a great shopping experience, but it needs to address some of the issues mentioned above to improve the quality of service and customer satisfaction.