The location has an average rating of 4.2 out of 5. It seems that the staff is highly responsive and reliable, with many clients praising their professionalism and quality of work. However, there have been some issues with pricing, with some clients feeling that it is not particularly affordable. The innovativeness of the location is also worth noting, as they seem to be doing a good job of staying up-to-date with the latest trends and techniques in pet grooming. Despite this, there have been some issues with quality control, with a few clients reporting that their pets have been injured or mistreated.Some clients have reported that the staff is very friendly and welcoming, and that they take great care of their pets. For example, one client wrote, "The owner is great and even calls back if you missed her. She's done a wonderful job with our dog and even makes appointments happen on short notice!" Another client praised the location's flexibility, writing, "They always do a great job with our dog! They are very accommodating and always fit us in on short notice."However, there have also been some negative reviews. One client wrote, "I brought my dog to Unique Grooming and was told they would trim around his face but instead they shaved the hair off. He now looks like a completely different puppy." Another client reported that their pet was injured at the location, writing, "They injured my pup and has yet to respond to any correspondence."Overall, it seems that the location has some strengths, but also some areas for improvement. With a little bit of attention to quality control and pricing, they could potentially become one of the top-rated pet grooming locations in the area.