San Antonio
United Kidz Academy
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Appointment required
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Overall
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The kindergarten is located in a convenient location, but there are some concerns about its quality of care. Many parents praise the staff's kindness and the center's cleanliness, but some have had negative experiences with the treatment of their children. Some complaints include leaving babies crying without being comforted, not washing hands after diaper changes, and having favorites among the children. There are also some issues with staff behavior, such as one teacher aggressively swinging a baby into a swing, and another not intervening when an older child was hitting and pulling the hair of younger kids. The center's policy of requiring a designated sign-in time for a child may also be a problem for some parents.On the other hand, the center seems to have a good relationship with some families, with some parents praising the staff's willingness to go above and beyond to make their children feel included. The director, Shannon, seems to be particularly invested in the center's well-being and has shown empathy to parents who have raised concerns.The center's cleanliness and staff's attentiveness to children's needs are notable, but the overall quality of care is compromised by the issues mentioned above. The pricing seems to be competitive, but this is not a major concern for most parents.
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Categories
Education & Learning
Kindergartens
Day care center
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