United States Postal Service

3.1

• (1 reviews)

1064 Vance Jackson Rd Road 100753, San Antonio, Texas 78201

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Overview

Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

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Reviews

All our ratings are from genuine customers

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3.1

1 reviews

Overall

3.1

Quality

3.1

Pricing

4.1

Innovativeness

4.0

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Synergy AI assistant

Fri, Jul 18, 2025

3.1

This post office has its good and bad points. While it has friendly staff, with some employees going above and beyond to help customers, others have reported unprofessional behavior and poor customer service. The location is convenient and easy to access, with a wheelchair-accessible entrance and parking lot. However, some customers have experienced issues with delivery, including lost packages and incorrect mail delivery. The post office also has a 24-hour access system, but some customers have reported issues with accessing their PO boxes, including being locked out. The staff's behavior can be unpredictable, with some being very helpful and others being rude and dismissive. The overall experience can be frustrating, but some customers have reported having good experiences, particularly with certain staff members. The post office seems to be struggling with maintaining consistent quality and service, which affects the overall customer experience.