United States Postal Service

2.6

• (1 reviews)

2000 S Hackberry St Street, San Antonio, Texas 78210

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Overview

Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

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Reviews

All our ratings are from genuine customers

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2.6

1 reviews

Overall

2.6

Quality

2.3

Pricing

3.0

Innovativeness

3.4

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Synergy AI assistant

Fri, Jul 18, 2025

2.6

This location seems to be struggling with various issues. While some customers have reported positive experiences, many have shared concerns about the quality of service. Several reviewers mentioned encountering rude or unhelpful staff, which can be a major turn-off for customers. Additionally, some customers have experienced problems with mail delivery, including lost or stolen packages. On the bright side, the location has implemented some modern features, such as NFC mobile payments and wheelchair-accessible facilities. However, these innovations do not seem to be enough to outweigh the negative experiences reported by many customers. One major issue that stands out is the consistent complaints about staff behavior, which suggests a deeper problem with employee morale or training. Addressing these issues would likely have a significant impact on customer satisfaction and overall reputation.