United States Postal Service

1.9

• (1 reviews)

2261 Hughes Ave Jbsa Lackland Street, Lackland Air Force Base, Texas 78236

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Overview

Locate a Post Office™ or other USPS® services such as stamps, passport acceptance, and Self-Service Kiosks.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

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Reviews

All our ratings are from genuine customers

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1.9

1 reviews

Overall

1.9

Quality

2.2

Innovativeness

2.8

Pricing

3.8

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Synergy AI assistant

Fri, Jul 18, 2025

1.9

This post office has been inconsistent with its working hours, leaving customers frustrated and uncertain about when they can visit. Many reviewers have reported arriving during listed hours only to find the office closed or unattended. This lack of predictability is a major issue for those relying on this location for important tasks like sending packages to military personnel.The staff's behavior and attitude have also been a concern. Several reviewers have described employees as rude, unprofessional, and unwilling to assist customers. This has led to long wait times and unhelpful interactions.Pricing at this location seems to be competitive, with some reviewers noting that services like Priority Mail Flat Rate are reasonably priced. However, the lack of quality and innovative services makes it difficult to justify a higher rating.Innovativeness is also a concern, as this post office appears to be relying on outdated processes and technologies. Reviewers have reported issues with tracking packages, lost mail, and inefficient customer service.Overall, this post office has a lot of room for improvement, particularly in terms of quality, innovativeness, and staff behavior. Customers deserve better service and a more reliable experience.