This apartment complex has its good and bad points. The staff is generally friendly and helpful, with some team members, such as Celia and Amanda, standing out for their exceptional customer service. They often go above and beyond to make residents feel welcome and address their concerns. The property has a range of amenities, including a basketball court, and the location is convenient for shopping and other necessities.However, the complex has also had issues with maintenance and pest control. Some residents have reported delayed responses to maintenance requests and ongoing problems with pests, such as roaches and ants. The management has been criticized for not addressing these issues promptly and effectively.Despite the problems, the complex has made some improvements under new management. The staff has been more responsive, and some residents have reported positive experiences with the new management team.One issue that stands out is the complex's infestation problems. Many residents have reported significant issues with pests, and some have even taken to using their own pest control measures. This has led to frustration and disappointment among residents, who feel that the complex should be doing more to address the problem.Overall, University Cove Apartments has the potential to be a great place to live, but it needs to improve its maintenance and pest control services to meet the needs of its residents. With some changes and improvements, it could become a more desirable and comfortable living space.