The location is situated in the Gateway Plaza, easily accessible from US-90 Street in San Antonio City. The hours of operation are 24/7, making it convenient for customers. The facility is wheelchair accessible, with a parking lot and entrance designed for easy access. The experience of customers varied, with some finding it easy to use and others having issues. Several customers reported problems with the ATM being broken or out of order, which might be due to the fact that it is an older machine. However, others had a positive experience and appreciated the convenience of being able to deposit funds at the location.One major issue noticed was the location itself. Some customers had trouble finding the location, with the directions provided by USAA leading to a dirt patch on the side of the road. Others reported that the location was incorrectly listed, with one customer specifically stating that the ATM was located behind QBS dance studio in the parking lot.A few customers praised the accessibility of the location, with one person mentioning that it was easy to get on and off US-90 without having to make a lot of turns. However, this convenience may be offset by the potential difficulties in finding the location.USAA members may want to consider using their debit card instead of their ATM card, as one customer reported issues with their ATM card being declined. However, this may not be a universal issue, and customers are advised to check with USAA for specific details.