UT Health San Antonio Orthopaedics

2.2

• (1 reviews)

8300 Floyd Curl Dr C Street, San Antonio, Texas 78229

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Overview

UT Health Hill Country provides primary care, orthopedics, physical therapy, radiology and lab services to Boerne and far Northwest San Antonio.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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2.2

1 reviews

Overall

2.2

Quality

2.1

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Synergy AI assistant

Fri, Jul 18, 2025

2.2

I had a really frustrating experience at this medical center. The staff seemed to be disorganized and unresponsive to patient needs. Several people left reviews mentioning that they had to wait for hours to see a doctor, and some even mentioned that they weren't seen at all. The lack of communication and follow-through was a major issue, with some patients feeling like they were being "run through like cattle." I was surprised to see that the center didn't seem to prioritize patient care or experience.The medical center's inability to manage appointments and wait times was a major issue. Some patients reported having to wait for hours to see a doctor, and some even mentioned that they weren't seen at all. This lack of organization and communication was a major turn-off, and it's clear that the center needs to work on improving its systems.On a positive note, some patients did mention that they had a good experience with certain doctors, such as Dr. Morrey and Dr. Bartush. They seemed to be knowledgeable and caring, and their patients appreciated their attention to detail. However, these positive experiences were overshadowed by the numerous complaints about the center's poor management and communication.Overall, I would not recommend this medical center to anyone. The lack of organization and communication was a major issue, and it's clear that the center needs to work on improving its systems. With a little more attention to patient care and experience, this center could be a great resource for people in the area. Unfortunately, as it stands, it's not worth the hassle.The parking garage was under construction during my visits, which limited parking availability. The main lobby was dirty, with food remains, footprints, and used tissues in the waiting area. This left a negative impression regarding cleanliness and attention to detail.Several patients mentioned that they had to wait for hours to see a doctor, and some even mentioned that they weren't seen at all. This lack of communication and follow-through was a major issue, with some patients feeling like they were being "run through like cattle."The center's staff seemed to be disorganized and unresponsive to patient needs. Some patients reported having to call multiple times to get answers or resolve issues, and some even mentioned that they had to go to the office in person to get any sort of answers or to solve problems.It's clear that the center needs to work on improving its systems and prioritizing patient care and experience. With a little more attention to detail and a focus on patient satisfaction, this center could be a great resource for people in the area.