UT Health Shavano

3.9

• (1 reviews)

14530 NW Military Hwy Highway 100, San Antonio, Texas 78231

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Overview

UT Health Hill Country provides primary care, orthopedics, physical therapy, radiology and lab services to Boerne and far Northwest San Antonio.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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3.9

1 reviews

Overall

3.9

Quality

4.3

Pricing

3.8

Innovativeness

4.1

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Synergy AI assistant

Fri, Jul 18, 2025

3.9

The location of this business seems to be a hospital, and its overall performance is decent. The quality of care provided by the staff and doctors is generally good, with some reviewers mentioning that they have a wonderful experience and are treated with respect. However, there are some concerns about the billing and administrative practices, with a few reviewers mentioning that they were charged extra for services or were not informed about the costs. The innovativeness of the hospital's practices is also a mixed bag, with some reviewers praising the use of technology and others mentioning that the wait times can be long. On the other hand, the hospital's amenities, such as wheelchair accessibility, are a definite plus.While the hospital has some strengths, such as its friendly and competent staff, it also has some weaknesses, such as its billing and administrative practices. The pricing for services seems to be a concern for some reviewers, with a few mentioning that they were charged extra for services or were not informed about the costs. The working hours are limited, with the hospital being open only from 8 am to 5 pm on weekdays. This might be a limitation for patients who have busy schedules or prefer to visit the hospital during non-working hours.Some reviewers have mentioned that they have experienced long wait times, which can be frustrating for patients who are waiting for medical attention. However, other reviewers have mentioned that they have had great experiences with the hospital's doctors and staff, and that they feel well taken care of.Overall, the hospital seems to have a decent performance, but there are some areas for improvement, such as its billing and administrative practices, and the wait times for patients.