This location seems to be a reputable hospital, judging by its Wheelchair accessible facilities and friendly staff. However, there appears to be some inconsistency in the patient experience, with some staff members showing poor customer service skills, such as not asking for a patient's name or being rude. One patient even mentioned being charged for a prescription, which might not be the standard practice in most medical facilities. Despite this, the staff's customer service skills seem to be the main area for improvement. The hospital's amenities, such as restrooms and parking, seem to be adequate, but there's no additional information available to comment on their cleanliness or maintenance. The hospital's location on Zarzamora Street in San Antonio seems to be easily accessible, with a wheelchair-accessible entrance, parking lot, and restroom. The hospital's web link seems to be up-to-date, with information available about its services and facilities.