San Antonio
UTH Westover Hills- Family Medicine
Overview
UT Health Hill Country provides primary care, orthopedics, physical therapy, radiology and lab services to Boerne and far Northwest San Antonio.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
Pricing
Innovativeness
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This location has a solid reputation, with many patients expressing satisfaction with their care. Several reviewers praised their doctors for being honest, knowledgeable, and caring. The staff is also frequently mentioned as being friendly and helpful. However, a few patients had issues with parking and appointment availability. One reviewer mentioned being dropped by the office due to missing appointments, while another had difficulty getting their test results discussed with their doctor. Despite some issues, the majority of reviewers were pleased with their experience, citing good communication, prompt care, and a willingness to listen to their concerns. Overall, this location seems to provide quality care, but may need to work on improving parking and communication about appointment availability.Some patients had problems with billing practices, with one reviewer receiving a surprise bill of over $500 for a routine exam. This may be a sign of a larger issue with the office's financial practices.Many reviewers appreciated the convenience of being able to schedule appointments and view their medical history online through the UT Health portal.It's worth noting that this location is in the process of moving to a new location, which may lead to changes in parking and appointment availability.
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