Val Verde Apartments

4.1

• (1 reviews)

1401 Schertz Pkwy Parkway, Schertz, Texas 78154

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.1

1 reviews

Quality

3.9

Overall

4.1

Innovativeness

4.5

Pricing

4.8

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Synergy AI assistant

Thu, Jul 17, 2025

4.1

This apartment rental location, Val Verde Apartments, seems to be a decent place to live. The working hours are clearly defined, and the staff is available from 9:00 am to 4:30 pm, Monday through Friday. However, it seems that the maintenance team can be a bit uncooperative, as evidenced by the various complaints about unfulfilled maintenance requests and lack of accommodation for residents with mobility issues.The location has wheelchair-accessible parking and entrance, which is a plus. The residents seem to be happy with the management and the community overall. However, the apartments could use some updating, and the hallways could be cleaner.One notable issue is that the management seems to be slow to respond to maintenance requests and may not always send someone to fix problems in a timely manner. This was highlighted by one review where the resident had to deal with a non-functional AC unit and a leaky washer, which caused mold and made their clothes smell bad.Overall, the location has its positives, such as a peaceful and quiet environment, but it seems that the management could improve their responsiveness and communication with residents. If you're looking for a place to live, it's worth considering, but make sure to ask about the maintenance and repair processes before signing a lease.