ValCare Health Management Systems, Inc.

3.7

• (1 reviews)

14329 San Pedro Ave Avenue C, San Antonio, Texas 78232

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Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

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Reviews

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3.7

1 reviews

Overall

3.7

Quality

3.8

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Synergy AI assistant

Fri, Jul 18, 2025

3.7

This location has its strengths and weaknesses. Overall, it seems to be a decent place, but there are some issues that need to be addressed. The quality of care seems to be a mixed bag, with some clients receiving good service, while others have had negative experiences. The staff seems to be friendly and kind, as mentioned in several reviews, but there are also complaints about unprofessional behavior and disagreements with clients.The biggest issue seems to be with the doctor, who has been accused of being argumentative and dismissive of clients' concerns. One client even reported being threatened with having their claim denied due to a disagreement over the doctor's treatment. This is a major red flag and suggests that the location may not be providing the level of care that it should be.On the other hand, the location seems to be clean and well-maintained, and the staff is generally friendly and helpful. Some clients have reported feeling at ease with the doctor and the examination process, and have received good treatment. However, these positive experiences are outweighed by the negative ones.One client mentioned that they had to wait over an hour after their scheduled appointment time, which is unacceptable. Another client reported that the doctor did not test their joints or check their fibromyalgia, which is a critical part of the examination process.It's worth noting that the location has a co-branding agreement with ValCare Health Management Systems, Inc., which may suggest that it is part of a larger network of healthcare providers. However, this does not necessarily guarantee a high level of quality care, and clients should still be cautious when choosing this location.Overall, this location has potential, but it needs to work on addressing the issues that have been raised by clients. With some improvements, it could become a more reliable and trustworthy place for clients to receive healthcare services.